Privacy Policy

Who We Are

AED NZ is a division of CGM Consultancy Ltd, a New Zealand company. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

What We Collect

• Contact details you give us when you make an enquiry, request a quote, or place an order: name, email address, phone number, and organisation details.
• Order and support information needed to supply and support your equipment, such as delivery addresses and device details.
• Website analytics collected through cookies and similar technologies (such as Google Analytics) to understand how visitors use our site.

How We Use Your Information

• To respond to your enquiries and provide quotes
• To supply, deliver and support the products you order
• To remind you about consumable expiry or product safety information relevant to equipment you own
• To improve our website and services

We do not sell your personal information, and we do not share it with third parties except where needed to deliver our services (for example, couriers) or where required by law.

Cookies and Analytics

Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser settings; the website will still function.

Our enquiry forms are protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service.

Storage and Security

We take reasonable steps to protect the personal information we hold from loss, misuse and unauthorised access, and we retain it only as long as needed for the purposes above or as required by law.

Your Rights

Under the Privacy Act 2020 you may ask us at any time to access or correct the personal information we hold about you. Contact us at info@aednz.co.nz or on 0800 55 99 55. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page with its last updated date.